Warranty Policy

We are committed to ensuring the highest level of service and product reliability. As part of this commitment, we offer a comprehensive 6-year warranty on our Hiniso Dry Cabinet, covering essential components including the condenser, LCD display, and adapter.

1. Parts Replacement:
Should any of the covered components require replacement, we will arrange for the necessary parts to be delivered directly to your address. A detailed video installation guide will be provided to facilitate easy installation.

2. Replacement Timeline:
Replacement parts will be dispatched within 30 days of receiving your request.

3. Warranty Registration:
For customers who have purchased through our online store, warranty registration is not required. To initiate a warranty claim, please email us at support@drybox.com.my with the following information:

• Your order number
• A description of the issue
• Images clearly showing the issue

Our team is dedicated to providing prompt support and assistance. Should you have any inquiries regarding this warranty, please do not hesitate to reach out.